Policy

Shipping Policy

• All orders are shipped by either USPS (United States Postal Service) or UPS (United Parcel Service) and may be tracked in the event of lost or disputed packages.

• Depending on location, normal delivery will be 3-4 days unless expedited shipping is requested.

• All orders received will ship next business day unless otherwise noted.

• Normal business hours are Monday thru Friday, 8 AM - 5 PM. Orders received on weekends or holidays will ship on the next business day. All orders received after 1 PM EST on Friday will ship on the following Monday.

Return / Refund Policy

• Unopened and undamaged product with all original factory seals intact may be returned within 60 days of original purchase unless otherwise noted on the item detail screen. Some products may be classified as a non-returnable item. If opened items are returned, they will be immediately discarded and will not be re-sent to the customer.

• Prior to returning product, a return authorization number is required and may be obtained by calling Celebrate's customer service department at 877-424-1953. Orders returned without prior authorization will not be credited.

• Shipping and handling charges will not be refunded and all return shipping charges are the responsibility of the customer. Shipping charges will be deducted from any credits due on orders that originally qualified for free shipping.

• In the event that all or part of an order is returned that involved free items or free shipping, the cost of such will be deducted from any amount owed to the customer following the return.

• A re-stocking charge up to 15% may apply.